The Administrative Assistant position is responsible for being the first person to greet customers, vendors, and visitors. They will receive incoming telephone calls, respond to billing inquiries, and forward calls to the appropriate person. In addition, they will assist other areas of business operations through administrative projects and communications.
Essential Duties and Responsibilities:
Front Desk
- Answer telephone and direct calls/take messages and route to personnel
- Greet customers, vendors, and visitors in a professional manner and direct to the appropriate person
Administrative
- Handle outgoing/incoming mail and route to appropriate department
- Prepare reports for management
- Enter data, type correspondences, make copies, print reports, and interact with customers and service accounts
- Place office supply orders
- Maintain informational/branch lists and company communications
- Scan documents for the Finance department
Billing
- Ticket Selection/Billing support for specified branch locations
- Submit online invoices to customers and review monthly statements
- Process Credit Memos for returned products
Education, Experience and Skills:
- High School diploma or equivalency
- Previous receptionist/telephone operator experience
- Bookkeeping knowledge preferred
- Proficient computer skills including Microsoft Word, Excel, Outlook
- Effective oral and written communication skills and basic customer service experience
- Must be organized, have good reasoning skills, high attention to detail, math aptitude and time management skills
Full job description available upon request
Who is OSC?
OSC is an industrial distribution company that has been providing solutions for our customer’s gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. We have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company’s core values. Join our team to be a part of an organization that is focused on serving its customers and employees!
Why Work for OSC!
OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement – 401(k), Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! Check us out at oxygenservicecompany.com!
OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.
The hourly range for this position is $20/hour - $21/hour. Pay is dependent on several factors including relevant work experience and internal equity.